November 9, 2016 (Monticello, IL) – Kirby Medical Center is pleased to
announce it has been named a 2016 Guardian of Excellence Award® winner by Press Ganey
Associates, Inc for Outpatient Surgical services.
The Press Ganey Guardian
of Excellence Award is a nationally-recognized symbol of achievement in health
care. Presented annually, the award honors clients who consistently sustained
performance in the top 5% of all Press Ganey clients for each reporting period
during the course of one year.
Ann Collins, RN,
Kirby Medical Center’s Director of Surgical Services says, “Kirby is able to
achieve such high performance through highly experienced nurses and technicians
in the surgery department, who have been the key for working with patients.
Employees in the surgery department at Kirby possess a skill for making
patients and their family members feel at ease about the experience from pre-operative
to post-operative care. Kirby’s Surgery department staff are very engaged in
the commitment to provide excellent patient care and patient experience to
patients. They live Kirby’s Core Values and Behavior Standards to the fullest
degree.”
“We are thankful on a daily basis for our Surgery Staff and are very
proud of their dedication to the service we provide to our patients,” says
Kirby’s Chief Clinical Officer, Jennifer Moss.
According to Moss, the award represents an important recognition from the
industry’s leader in measuring, understanding and improving the patient
experience.
"We are proud to
partner with Kirby Medical Center,” said Patrick T. Ryan, CEO of Press Ganey. “This award
is a testament to the organization’s leadership in delivering of
patient-centered care. By achieving and sustaining this level of excellence, Kirby
demonstrates their commitment to reducing patient suffering and advancing the overall
quality of health care.”
About Kirby Medical
Center
Kirby
Medical Center is an independent, not-for-profit 501(c)3 corporation located in
Monticello, Illinois. Since 1941, Kirby has been serving the healthcare needs
of families in Piatt County and is committed and proud to provide quality and
compassionate healthcare services to all people in need, regardless of their
ability to pay. For more information, visit www.kirbyhealth.org.
About
Press Ganey
Press Ganey
Holdings (NYSE: PGND) is a leading provider of patient experience measurement,
performance analytics and strategic advisory solutions for health care
organizations across the continuum of care. Celebrating 30 years of experience,
Press Ganey is recognized as a pioneer and thought leader in patient experience
measurement and performance improvement solutions. Our mission is to help
health care organizations reduce patient suffering and improve clinical
quality, safety and the patient experience. As of January 1, 2016, we served
more than 22,000 health care facilities. For more information,
visit www.pressganey.com.
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