Thursday, November 12, 2015

Kirby Medical Center Receives 2015 Press Ganey Guardian of Excellence Award for Outstanding Performance in Patient Experience


November 12, 2015 (Monticello, IL) – Kirby Medical Center is pleased to announce it has been named a 2015 Guardian of Excellence Award® winner by Press Ganey Associates, Inc for Outpatient Surgical Services.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.

Ann Collins, RN, Kirby Medical Center’s Director of Surgical Services says, “Kirby is able to achieve such high performance through highly experienced nurses and technicians in the surgery department, who have been the key for working with patients. Employees in the surgery department at Kirby possess a skill for making patients and their family members feel at ease about the experience from pre-operative to post-operative care. Kirby’s Surgery department staff are very engaged in the commitment to provide excellent patient care and patient experience to patients. They live Kirby’s Core Values and Behavior Standards to the fullest degree.” 

“We are thankful on a daily basis for our Surgery Staff and are very proud of their dedication to the service we provide to our patients,” says Kirby’s Chief Clinical Officer, Jennifer Moss.

According to Moss, the award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience.

"We are proud to partner with Kirby Medical Center,” said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament to the organization’s leadership in delivering of patient-centered care. By achieving and sustaining this level of excellence, Kirby demonstrates their commitment to reducing patient suffering and advancing the overall quality of health care.”


About Kirby Medical Center
Kirby Medical Center is an independent, not-for-profit 501(c)3 corporation located in Monticello, Illinois. Since 1941, Kirby has been serving the healthcare needs of families in Piatt County and is committed and proud to provide quality and compassionate healthcare services to all people in need, regardless of their ability to pay. For more information, visit www.kirbyhealth.org.

About Press Ganey
Press Ganey Holdings (NYSE: PGND) is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. Celebrating 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of January 1, 2015, we served more than 22,000 health care facilities. For more information, visit www.pressganey.com.




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